Customer Service

Our goal is to be one of your company's greatest assets, and we are constantly seeking new ways to partner with you.

We understand and appreciate the value of your time and we know there are no one-size-fits-all hardwood flooring solutions. Our inventory includes a variety of species and types, and when you need quick answers about any of the products we carry, Macon Hardwood is only a phone call or an email away. We also offer frequently updated online product support, as well as handy job site tools for use in the field. Whether you’re in the office or on the road, when you need Macon Hardwood, we’re here for you.

Call us at 478-405-2299.

Returns

A restocking fee of 20% is applied to all returns. The customer is responsible for freight charges to and from the destination if the order is refused without prior authorization from Macon Hardwood. All shortages or damages must be noted at the time of receipt and documented on the Bill of Lading (BOL).

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